Child Psychological Services & Wellness
Company Name: Child Psychological Services & Wellness
Position: Office Administrator
Location of job: Okotoks
Job summary: The Office Administrator plays a key role in supporting the daily operations of a child-focused mental health practice. This position is responsible for managing administrative tasks such as scheduling appointments, maintaining client records, handling billing and insurance claims, and providing a welcoming environment for children and families. The ideal candidate is organized, compassionate, and able to maintain confidentiality and professionalism while working in a sensitive healthcare setting.
Key Responsibilities:
● Greet clients and visitors with warmth, professionalism, and confidentiality
● Answer phones, emails, and client inquiries promptly and professionally
● Schedule appointments, manage waitlists, and handle calendar updates using Jane App
● Issue invoices and process payments through Jane App
● Process claims to insurance companies and government agencies
● Assign clients to the most appropriate clinician based on their needs and the availability of
clinician
● Support clinicians with administrative tasks as needed
● Maintain and organize company records, files, and documentation
● Ensure all client data is handled in compliance with privacy laws and clinic policy
● Communicate effectively with children, youth, and parents or caregivers
● Troubleshoot minor technical issues related to scheduling or invoicing software
Qualifications:
● Proven experience in an administrative or receptionist role (healthcare or child-focused
environments an asset)
● Additional consideration will be given to applicants with education or coursework in psychology,
counselling, social work, or related fields
● Proficiency with computer systems and applications (experience with Jane App is a strong asset)
● Strong written and verbal communication skills
● Excellent interpersonal skills, with a compassionate and calm demeanor
● Ability to manage multiple tasks and adapt in a dynamic clinical environment
● Discretion and professionalism when handling sensitive or confidential information
● High school diploma or equivalent required; additional office admin training is an asset
What we offer:
● Collaborative environment – Work alongside psychologists, OTs, SLPs, and other professionals
to deliver holistic, individualized care
● Supportive environment – We believe in giving you the resources you need to be confident,
prepared, and to know you are a valued member of the team
● Modern, 1,750 sq. ft. office in a professional medical building, featuring:
● 2 play therapy rooms
● 3 individual/family therapy rooms
● Group therapy room
● Testing & observation room
● Warm reception area with ample seating
● Kitchenette with full-size fridge, microwave, and small appliances
● Accessible in-office bathroom
● Accrued paid wellness/vacation time
● Professional development opportunities through additional training and resources
Hours:
Part time
● Evening: Monday to Thursday 4:00pm to 8:00pm (Times are estimates)
● Weekend: Saturday 9:00am – 1:00pm
● Note: Onboarding will require daytime availability
Permanent In office (This is not a remote position)
To Apply send resume and cover letter to: kcurry@mcgcareers.com