MCG Careers has provided services to unemployed Albertans since 1989. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops, and skill training programs. At MCG, We See Good Things in our staff and show it with programs that include staff wellness plans, education funds, 35-hour work weeks, Christmas bonus days, summer hours, long weekend early closures, bonus points program, and flex time for our 2-year staff. Our dedicated staff allow us to deliver our programs with a solid commitment to our clients and provide the best service possible to assist all Albertans. Join us! We thank all applicants for their interest in joining the MCG Careers' team, however, only candidates selected for interviews will be contacted due to the expected volume of applicants.

The CCEC Program in South Calgary is looking for an Administrative Assistant/ Information Resource Specialist.

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Job Title: Administrative Assistant/Information Resource Specialist for the Calgary Career and Employment Centre (CCEC) Primary Purpose of the Job: To perform the administrative duties and operational requirements for the CCEC. To support clients in the resource centre with employment and education-related research, document completion, and technology challenges. Reports to: Program Manager Direct Reports: Not Applicable Duties and Responsibilities:

• Review client registrations and enter information with accuracy into internal and external Databases
• Compile information and statistical data with accuracy
• Complete all month-end reports as per policy and procedures, including ensuring the accuracy of data entry, importing statistical information into report templates, monthly tracking, and final synopsis report.
• Follow outlined procedures and keep accurate, current records as required
• Provide coverage to other administrative staff and IRS
• Maintain up-to-date files and store files as per company processes
• Re-format and update forms, materials and assessments used for services and programs as necessary
• Ensure knowledge and application of all office equipment
• Attend all applicable staff development events
• Assist with data entry for all Career Coaches/Job Coaches/TIMW Coaches
• Provide support to MCG’s career and employment services and programs
• Ensure invoices are received, checked for accuracy, and issue POs
• Order stationery, client resources and program supplies
• Assist with organizing client graduations and issuing certificates
• Maintain email distribution list and send weekly updates to clients
• Create new client files and assist with preparing for program session start ups.
• Book and manage client appointments, answer client questions, address client concerns
• Assist clients in the resource center with employment and education-related research, document completion and technology challenges.
• Understanding of CARF, FOIP and File Management obligations
• Assist with planning events and participate in community activities as needed
• Full coordination of archiving as required
• Other duties as assigned

Qualifications:

• Minimum 1 to 3 years of related experience
• Office Administrative course or equivalent experience
• MS Office Suite (proficient in Word/Excel)
• Strong working knowledge of Databases
• Strong working knowledge of  the Government of Alberta's  Services Tracking Systems - Mobius and Compass an asset
• Excellent customer service

Please submit your resume and cover letter by clicking on the submit button below or by emailing hiring@mcgcareers.com

 

MCG Careers has provided services to unemployed Albertans since 1989. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshop,and skill training programs. At MCG, We See Good Things in our staff and show it with programs that include staff wellness plans, education funds, 35-hour work weeks, Christmas bonus days, summer hours, long weekend early closures, bonus points program, and flex time for our 2-year staff. Our dedicated staff allow us to deliver our programs with a solid commitment to our clients and provide the best service possible to assist all Albertans. Join us! Job Title: Career Coach/Facilitator for the Experience Counts program in the Calgary Career and Employment Centre Primary Purpose of the Job: To facilitate group workshops and offer career coaching to clients 1:1 with a focus on professional and personal development, job search strategies, networking skills, navigating the local labour market, and essential computer skills. Market the program in person and on social media, and connect clients with employers based on client’s employment goals. Reports to: Program Coordinator/Career Coach Direct Reports: Not Applicable Duties and Responsibilities:

• Facilitate workshops on various topics in a group setting and on an individual basis
• Administer career assessments, assist clients with identifying educational requirements and developing training plans
• Counsel clients on developing effective job search strategies including writing resumes and developing interview skills
• Assist client to overcome barriers to employment and facilitate informed choices
• Support clients in developing digital literacy and technology skills and how to engage in online platforms (i.e., experiencecounts.ca website)
• Provide job search assistance; facilitate weekly Career Cafés and maintain distribution list for job postings
• Meet with employers to discuss needs, provide information on available supports and workshop delivery
• Develop individualized Service Plans, engage clients and build relationships
• Maintain knowledge of the local labour market and resources available to clients and refer clients to appropriate services to address their needs 
• Work cooperatively with community groups, agencies, businesses, and other organizations involved in providing career planning resources
• Write reports and research information relevant to clients and the labour market
• Attend meetings and act as a company representative where required
• Ensure files are maintained, contact notes and service plans are updated
• Ensure clients remain employed for 90 days after placement
• Assist with conducting 90-day follow-ups with clients
• Other duties as assigned

  Qualifications:

• Minimum 2 to 5 years’ experience
• Post-secondary education and experience working in a client-based industry; Life Skills training an asset 
• Experience and understanding of the challenges of this specific client group
• Understanding of the career planning process
• Facilitation skills and Adult Learning Knowledge
• Computer training an asset
• Computer proficiency with working knowledge of MS Office Suite and using web-based software
• Knowledge of social media platforms
• Exposure to seminars or training programs/affiliation with professional associations related to career development
• CCDP Certification is an asset

Job Requirements and Summary of Duties

•  Knowledge of local and surrounding labour markets and trends
•  Working knowledge of various aspects and concepts related to career development (i.e., resume/cover letter development, interview techniques, career planning, job maintenance, networking, etc., a commitment to continuous learning
•  Thorough knowledge of various occupations or careers; knowledge of various sources for supplemental information or industry specifications
•  Knowledge of various community resources (need to keep up to date about continuing changes and developments)
•  Knowledge of current resume trends, job search techniques, tools, and resources.

As a member of the CCEC Team, all staff are encouraged:

•  to maintain a collaborative approach to client services and support, enabling individuals and companies to achieve their optimal potential
•  to understand that our collective actions are intended to impact individuals in a manner that will allow them to reach their ideal career, employment, and educational goals
•  to guide our clients in a way that is person-centred, customizing services to their individual needs
•  to recognize the importance of accurate client referrals, specifically to the Experience Counts and Job Placement Programs
•  to fully understand the specific criteria and identify the ideal clients for both the Experience Counts and Job Placement Programs. Individual monthly goals are provided and reviewed monthly

Working Conditions:

•  Monday to Friday, 08:30 AM to 4:30 PM, for a total of 35 hours per week (unless otherwise specified)
•  One-hour unpaid lunch break
•  Two fifteen-minute breaks (1 during morning and 1 during the afternoon)
•  Office environment
• Community Involvement

Please submit your resume and cover letter through the link below or email hiring@mcgcareers.com. Only those selected for an interview will be contacted. We thank you for your interest in joining MCG Careers.