Website Freddy's Frozen Custard & Steakburgers
Company Name: Freddy’s Frozen Custard & Steak Burgers
Position: HotLine Team Members
Location of job: Okotoks, AB
Job summary: On the HotLine, you learn the art of handcrafting the Freddy’s steakburger. You are a member of the highly talented team that ensures each tasty menu offering is cooked to perfection. As you showcase your skills in the Freddy’s cooked-to-order kitchen, you see to it that quality, accuracy, and timeliness are part of every Guest’s visit.
HotLine Team Members work together as a team in the proper preparation and delivery of food items, while upholding the Freddy’s standards of Hospitality, Quality, and Cleanliness.
Hotline Team Member Positions:
- Grill
- Fryers
- Make / Bagging
Key Responsibilities:
Technical Skills
Opening HotLine:
- Thoroughly and expediently set-up HotLine for operation.
- Properly assemble and power on equipment.
- Prepare/stock/label all product to spec.
- Proper handling of food items.
- Follow proper washing, sanitation, and safety procedures.
- Knowledgeable of all ingredients, product specifications, cooking processes, and storage procedures.
- Understands Sense of Urgency and Time Standards.
Closing HotLine:
- Thoroughly break down line, proper closing procedures.
- Disassemble and clean equipment, dishes, utensils, and HotLine stations.
- Proper storage of product.
Hospitality
- Take the initiative to make sure the Guest is happy.
- Work together as a team and have fun. A happy team makes for happy Guests.
- Treat Guests with the highest level of respect.
- Communicate with Guests in an energetic, friendly, and cheerful manner.
- HOSPITALITY, HOSPITALITY, HOSPITALITY!
Qualifications:
- Reliable and punctual
- Able to work in a fast‑paced environment
- Strong communication and teamwork
- Evening and weekend availability is an asset
- No experience required — we train all positions
What we (company) offer:
- Flexible scheduling
- Fast, supportive training
- Growth opportunities
- A positive, team‑driven work environment
- Consistent hours
Hours: Monday to Friday ☐ Evenings/Weekends ☐ Shift ☐ Flexible ☐
Permanent Full-time ☒ Permanent Part-time ☒ Seasonal ☐ Casual ☐
Candidates can apply directly through MCG Careers or contact us to schedule an interview. We are hiring immediately and onboarding throughout September.