MCG Careers is Hiring!
Imagine working in a role that allows you to positively impact the lives of Albertans every single day. At MCG careers, we inspire individuals and change lives through innovative programs and client support.
MCG Careers has provided services to unemployed Albertans since 1989. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops, and skill training programs.
MCG Careers is currently seeking enthusiastic individuals to join our HIRED team in Red Deer.
What We Offer:
At MCG Careers, we recognize and celebrate the strengths of our team members by offering staff wellness initiatives, a 35-hour work week, Christmas bonus days, summer scheduling, early closure on long weekends, and flexible hours for employees with two years of service. Our dedicated staff enables us to deliver our programs with a solid commitment to our clients and provide the best service to assist all Albertans.
Who You Are:
- Community-centred and equity-focused – committed to advancing access, inclusion, and culturally-responsive services
- Collaborative relationship-builder – able to work effectively with Job Seekers, team members, community partners, and government agencies
- Adaptable and solution-oriented – able to manage competing priorities while maintaining focus on Job Seeker-centred care
What You’ll Bring:
- Minimum of 2 years of experience in Office Administration
- Post-secondary education in a related area or two years of comparable experience plus 2 years of customer service experience and a High School diploma
- Experience working in a client-based industry
- Experience handling sensitive information and handling personnel matters with discretion
- Ability to work effectively in a fast-paced, professional environment
- Communication and problem-solving skills, exceptional customer service, and people skills
- Flexibility and adaptability
- Working knowledge of MS Office
- Knowledge of local community resources and agencies
- Proficiency with Compass is an asset
What You’ll Do:
- Conduct initial eligibility pre-screening for Job Seekers referred to or self-referring into MCG programs
- Guide individuals through a structured checklist covering residency, citizenship or work authorization, employment status, financial self-sufficiency, and the presence of barriers or disabilities affecting employment
- Direct Job Seekers to resources that best suit their needs, such as publications, templates, online resources/websites, MCG-developed resource materials, help lines, other service providers, government agencies, community resources, etc.
- Ensure every interaction results in individuals feeling heard, supported, and connected to appropriate resources
- Ensure services are delivered in alignment with service standards, confidentiality requirements, and accessibility guidelines
- Help create a positive, energetic, client-centered environment
No phone calls please. We thank all applicants for their interest, however only those candidates selected for an interview will be contacted.
For additional information on our organization and other open positions, please visit us at: www.mcgcareers.com
If you share our drive to help Albertans change their lives, please send us a cover letter along with your resume. Tell us a little about yourself at hiring@mcgcareers.com.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Wellness program
Schedule:
- Monday to Friday
Work Location: In person