Full Time, Permanent
AB, Edmonton
Posted 4 days ago

Imagine working in a role that allows you to positively impact the lives of Albertans every single day.

At MCG Careers we have provided services to unemployed Albertans for over 36 years. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops and skill training programs. We’re always looking to welcome passionate and talented individuals to our Edmonton team! If you’re interested in future opportunities as a program leader, client support professional, administrator, or IT technician, we encourage you to submit your resume and a brief statement of interest.

What We Offer: At MCG Careers, we recognize and celebrate the strengths of our team members by offering staff wellness initiatives, a 35-hour work week, Christmas bonus days, summer scheduling, early closure on long weekends, and flexible hours for employees with two years of service.  Our dedicated staff enables us to deliver our programs with a solid commitment to our clients and provide the best service to assist all Albertans.

What You Bring:

Leadership Roles: At least 3 years of leadership experience, including supervising, mentoring, and motivating teams in a professional environment. A proven ability to set clear goals, delegate tasks, manage performance, and foster a positive team culture. Strong de-escalation and conflict resolution strategies, decision-making, and communication skills are essential. Knowledge of trauma-informed and client-centred care is an asset. Post-secondary education in a Human Services field – such as Social Work, Psychology, Counselling, or Career Development – is required.

Client Support Professionals: At least 2 years’ experience working with individuals facing barriers to employment, housing, or mental health challenges, including direct support or advocacy roles. Skills include strong communication, active listening, empathy, cultural sensitivity, adaptability, rapport-building, teamwork, problem-solving, and professionalism with confidential information. Knowledge of trauma-informed and client-centred care is an asset. Completion of post-secondary education in a Human Services related field, such as Social Work, Psychology, Counselling, Career Development, or a closely related field.

Staff Support Positions: At least 2 years’ administrative experience, including accurate data entry, document management, scheduling, maintaining confidential files, and strong organizational abilities to ensure efficient office operations. Experience with client management systems and proficiency in communication are essential for effective case documentation and reporting.

IT Support Positions: At least 2 years’ experience, involving technical troubleshooting, managing software updates, providing user support for various applications (such as the Microsoft Office Suite), and ensuring data integrity and security. Familiarity with databases and online collaboration tools is an asset to streamline workflow and support staff.

*All applicants must possess a valid Class 5 driver’s license and reliable vehicle, as travel within the Edmonton area may be required to support clients or attend meetings.

Join a progressive organization where your skills and ideas are truly valued and help us continue to create brighter futures together. Tell us a little about yourself at hiring@mcgcareers.com.

No phone calls please. We thank all applicants and will contact those selected for an interview.

For additional information on our organization please visit us at: www.mcgcareers.com

Anticipated Start Date:  Varies

Job Types: Full-time, Permanent

Benefits: Dental care, Employee assistance program, Extended health care, Wellness program

Schedule: Monday to Friday 8:30 – 4:30

Work Location: In person

Apply For This Job

Please apply to this role by sending an email with your cover letter and resume to hiring@mcgcareers.com