Administrative Assistant/Information Resource Specialist – Calgary Career and Employment Centre

The CCEC Program in South Calgary is looking for an Administrative Assistant/ Information Resource Specialist.

Job Title: Administrative Assistant/Information Resource Specialist for the Calgary Career and Employment Centre (CCEC)

Primary Purpose of the Job:

To perform the administrative duties and operational requirements for the CCEC. To support clients in the resource centre with employment and education-related research, document completion, and technology challenges.

Reports to: Program Manager

Direct Reports: Not Applicable

Duties and Responsibilities:

• Review client registrations and enter information with accuracy into internal and external Databases
• Compile information and statistical data with accuracy
• Complete all month-end reports as per policy and procedures, including ensuring the accuracy of data entry, importing statistical information into report templates, monthly tracking, and final synopsis report.
• Follow outlined procedures and keep accurate, current records as required
• Provide coverage to other administrative staff and IRS
• Maintain up-to-date files and store files as per company processes
• Re-format and update forms, materials and assessments used for services and programs as necessary
• Ensure knowledge and application of all office equipment
• Attend all applicable staff development events
• Assist with data entry for all Career Coaches/Job Coaches/TIMW Coaches
• Provide support to MCG’s career and employment services and programs
• Ensure invoices are received, checked for accuracy, and issue POs
• Order stationery, client resources and program supplies
• Assist with organizing client graduations and issuing certificates
• Maintain email distribution list and send weekly updates to clients
• Create new client files and assist with preparing for program session start ups.
• Book and manage client appointments, answer client questions, address client concerns
• Assist clients in the resource center with employment and education-related research, document completion and technology challenges.
• Understanding of CARF, FOIP and File Management obligations
• Assist with planning events and participate in community activities as needed
• Full coordination of archiving as required
• Other duties as assigned

Qualifications:

• Minimum 1 to 3 years of related experience
• Office Administrative course or equivalent experience
• MS Office Suite (proficient in Word/Excel)
• Strong working knowledge of Databases
• Strong working knowledge of  the Government of Alberta’s  Services Tracking Systems – Mobius and Compass an asset
• Excellent customer service

Please submit your resume and cover letter by clicking on the submit button below or by emailing hiring@mcgcareers.com