The CCEC Program in South Calgary is looking for an Administrative Assistant/ Information Resource Specialist.

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Job Title: Administrative Assistant/Information Resource Specialist for the Calgary Career and Employment Centre (CCEC) Primary Purpose of the Job: To perform the administrative duties and operational requirements for the CCEC. To support clients in the resource centre with employment and education-related research, document completion, and technology challenges. Reports to: Program Manager Direct Reports: Not Applicable Duties and Responsibilities:

• Review client registrations and enter information with accuracy into internal and external Databases
• Compile information and statistical data with accuracy
• Complete all month-end reports as per policy and procedures, including ensuring the accuracy of data entry, importing statistical information into report templates, monthly tracking, and final synopsis report.
• Follow outlined procedures and keep accurate, current records as required
• Provide coverage to other administrative staff and IRS
• Maintain up-to-date files and store files as per company processes
• Re-format and update forms, materials and assessments used for services and programs as necessary
• Ensure knowledge and application of all office equipment
• Attend all applicable staff development events
• Assist with data entry for all Career Coaches/Job Coaches/TIMW Coaches
• Provide support to MCG’s career and employment services and programs
• Ensure invoices are received, checked for accuracy, and issue POs
• Order stationery, client resources and program supplies
• Assist with organizing client graduations and issuing certificates
• Maintain email distribution list and send weekly updates to clients
• Create new client files and assist with preparing for program session start ups.
• Book and manage client appointments, answer client questions, address client concerns
• Assist clients in the resource center with employment and education-related research, document completion and technology challenges.
• Understanding of CARF, FOIP and File Management obligations
• Assist with planning events and participate in community activities as needed
• Full coordination of archiving as required
• Other duties as assigned

Qualifications:

• Minimum 1 to 3 years of related experience
• Office Administrative course or equivalent experience
• MS Office Suite (proficient in Word/Excel)
• Strong working knowledge of Databases
• Strong working knowledge of  the Government of Alberta's  Services Tracking Systems - Mobius and Compass an asset
• Excellent customer service

Please submit your resume and cover letter by clicking on the submit button below or by emailing hiring@mcgcareers.com

 

MCG Careers has provided services to unemployed Albertans since 1989. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops, and skill training programs. At MCG, We See Good Things in our staff and show it with programs that include staff wellness plans, education funds, 35-hour work weeks, Christmas bonus days, summer hours, long weekend early closures, bonus points program, and flex time for our 2-year staff. Our dedicated staff allows us to deliver our programs with a solid commitment to our clients and provide the best service possible to assist all Albertans. Join us! Our Rapid Employment Services, based out of our Calgary downtown location, currently has a job opening for a Job Coach/Business Developer. Interested applicants are asked to send a resume and cover letter to hiring@mcgcareers.com, or by using the application link below.

Job Title: Job Coach/Business Developer

Primary Purpose of the Job:

§  To provide data collection, reporting and analysis functions to the program.

§  To support the Program Manager, focusing on program deliverables and ensuring that all contract expectations are met.

Reports to: Program Manager

Direct Reports: Not Applicable

Duties and Responsibilities:

§  Develop, supervise, and support the administration of the assessment functions of the program

§  Complete Employability Assessments for prospective program starters

§  Identify, evaluate, procure, and utilize assessment and testing instruments.

§  Quantifiably measure the literacy and essential skill  (LES) development of each client

§  As part of service management in a client-based program model, work collaboratively with workshop facilitators on the measurement of essential skill development for individual clients participating in the LES (literacy and essential skills) training

§  Participate in the weekly case management meetings

§  Ensure clients remain employed for 90 days after placement

§  Other duties as assigned

 

Qualifications:

§  Related post-secondary education and experience working in a client-based industry; Career & Academic Advising Certification and CDAA Designation an asset

§  Two years' experience in career development

§  Experience working with high-barrier clients

§  Experience with employment counselling

§  Knowledge of the local labour market that will assist unemployed Albertans in building careers and retaining employment

§  Strong time management and organizational skills

§  Strong computer proficiencies

§  Case management experience

§  Experience and familiarity with the Calgary social services sector and community supports

We thank everyone for their interest; however, due to the anticipated volume of applicants, only those selected for an interview will be contacted. Please, no phone calls.

MCG Careers has provided services to unemployed Albertans since 1989. We utilize current career development techniques to assist individuals with successful employment preparation, job placement, training on the job, workshops, and skill training programs. At MCG, We See Good Things in our staff and show it with programs that include staff wellness plans, education funds, 35-hour work weeks, Christmas bonus days, summer hours, long weekend early closures, bonus points program, and flex time for our 2-year staff. Our dedicated staff allow us to deliver our programs with a solid commitment to our clients and provide the best service possible to assist all Albertans. Join us! Calgary's Downtown Rapid Employment Services and Workplace Training programs have a job opening for a (0.8) Recruitment Specialist (28 hours/week). If you are interested, please submit your resume and cover letter by either clicking on the application link below or by emailing hiring@mcgcareers.com. Job Title: Recruitment Specialist Primary Purpose of the Job: The main objective of this job is to secure employment opportunities for clients by actively engaging with businesses, organizations, associations, and stakeholders on behalf of MCG Careers. This includes on-site visits, presentations, cold calling, social media, networking events, and other outreach and marketing channels – resulting in relevant, positive and sustainably built employer partnerships and successful 90-day client outcomes. Reports to: Program Manager/Program Coordinator Direct Reports: Not Applicable Duties and Responsibilities:

• Collaborate with the Program Manager/Coordinator to establish and carry out employer recruitment strategies in Calgary and area.
• Alongside Job Coaches, work to learn about each client and serve as a proactive member to aid in sourcing and engaging suitable employers in identified target areas.
• Develop and implement a business development/recruitment plan.
• Present the Program and its benefits to prospective employers, promote qualified candidates and gather information about any current and/or future talent needs.
• Build and maintain excellent rapport and communication with employers across various industries and maintain an accurate up-to-date employer database.
• Understand the labour market trends and communicate this to the team.
• Actively engage with stakeholders to promote MCG and its programs and services.
• Work collaboratively with the Program Manager/Coordinator, colleagues, and MCG Marketing staff to create necessary marketing materials, PowerPoint presentations and other materials for presentations to potential employers, organizations, associations and stakeholders.
• Proactively follow up with employers and discuss any concerns with the Program Manager/Coordinator.
• Conduct site visits as well as ongoing satisfaction monitoring/interviews.
• Report progress regularly to the Program Manager/Coordinator and participate in team meetings and other events.
• Contribute to Monthly Reports, data management, file maintenance and contact notes as required.
• Understand and communicate employers’ hiring requirements and assist in suggesting training options to increase clients' chances of securing employment.
• Assist in the organization and promotion of events, such as job fairs, employers’ spotlights, career cafés and other program activities.
• Participate in community committees and promote the MCG programs, serving as a knowledgeable and respected member of the MCG team.
• Work with team to meet program targets of intake, placements, completers, and 90-day follow-up.
• Other duties as assigned.

Qualifications:

• Post-secondary education in Human Services, Business Development, Marketing, Sales or a relevant field.
• Exceptional communication, problem-solving, negotiation and networking abilities.
• Advanced computer skills.
• Solid knowledge of the labour market, job boards and the hidden job market.
• Consistent access to a reliable vehicle – much of this role is in the community.
• Outreach and staffing/placement experience.
• Creative and dynamic – able to use various marketing and engagement processes, including presenting, social media, B2B sales, print media.
• Self-motivated.
• Strong understanding of the hiring process and employee retention.

We thank all applicants for their interest in joining the MCG Careers' team, however, only candidates selected for interviews will be contacted due to the expected volume of applicants.