The Foothills Career and Employment Center is currently looking for a Part-Time Program Administrative Assistant/Information Resource Specialist.

Job Title: Program Administrative Assistant/Information Resource Specialist for the Foothills Career and Employment Centre

 

Primary Purpose of the Job:

To perform the administrative duties and operational requirements for MCG Foothills Job Placement Program. To support clients in the resource centre with employment and education-related research, document completion, and technology challenges.

 

Reports to: Program Manager

 

Direct Reports: Not Applicable

 

Duties and Responsibilities:

  • Review client applications and enter information with accuracy into internal databases.
  • Compile information and statistical data with accuracy.
  • Complete all month-end reports as per policy and procedures, including ensuring the accuracy of data entry, importing statistical information into report templates, monthly tracking, and final synopsis report. 
  • Follow outlined procedures and keep accurate, current records as required.
  • Provide coverage for both Okotoks and High River centres when required.
  • Maintain up-to-date files and store files as per company policies and processes.
  • Re-format and update forms, materials, and assessments used for services and programs as necessary.
  • Ensure knowledge and application of all office equipment.
  • Attend all relevant staff development events.
  • Complete data entry for the Job Placement Program
  • Monitor and respond to live chat and website leads as needed.
  • Provide support to MCG career and employment services and programs as needed.
  • Ensure invoices are received, checked for accuracy, and issue POs .
  • Maintain email distribution list and send weekly updates to clients.
  • Book and manage client appointments, answer client questions, address client concerns.
  • Assist clients in the resource center with employment and education-related research, document completion and technology challenges.
  • Understanding of CARF, FOIP and File Management obligations
  • Assist with planning events and participate in community activities as needed.
  • Follow up with clients throughout program participation.
  • Other duties as assigned.

 

Qualifications:

  • Minimum 1 to 3 years experience
  • Office Administrative course or equivalent experience
  • MS Office Suite (proficient in Word/excel)
  • Strong working knowledge of Databases
  • Strong working knowledge of Mobius is an asset.
  • Excellent customer service
  • Excellent problem -solving skills.

Job Requirements and Summary of Duties

  • Computer software – MS Office Suite
  • Proficient use and knowledge of database entry
  • Office procedures
  • Internet
  • Excellent customer service
  • Problem solving

 

As a member of the Foothills Team, all staff are expected: 

  • To maintain a collaborative approach to client services and support, enabling individuals and companies to achieve their optimal potential.
  • To understand that our collective actions are intended to impact individuals in a manner that will allow them to reach their ideal career, employment, and educational goals.
  • To guide our clients in a way that is person-centered, customized, and individualized.
  • To recognize the importance of accurate client referral, specifically to the Programs
  • To fully understand the specific criteria and to identify the ideal clients for both Placement programs.

Working Conditions:

  • Tuesday to Friday for a total of 24.5 hours per week (unless otherwise specified)
  • 1 hour unpaid lunch break after the first 3.5 hours of work
  • Two fifteen-minute breaks each
  • Office environment
  • Community Involvement

Please apply through the link below or by emailing hiring@mcgcareers.com