Website Town of High River

At the Town of High River, people come first.

Town of High River Invites applications for a Permanent, Full time Desktop Technician

At the Town of High River, people come first. We are looking for a Desktop Technician to join our organization and contribute to our culture focused on accountability, connection, and excellence.

The Community

High River provides the warmth and familiarity of a small town, featuring countless outdoor trails and parks that await your next adventure. Our downtown offers a variety of unique stores and businesses who take pride in fostering connection in our community. High River is a people-first community where families put down roots for generations. Nestled within Foothills County with the Rocky Mountains framing the view to your west, our community of 14,000 is rooted in people and promotes an environment to help you build lasting relationships.

The Organization

Through the dedication and passion of our 150 employees, we deliver important services to the community. Our purpose, or why we do what we do, is because we want to make a difference in our community now and for generations to come (our ‘why’). To achieve this, we inspire and respect one another, we can be counted on, we are better together, and we dare to be different (our ‘how’).

We’ve embarked on a workplace culture journey that has enhanced our commitment to people; both our employees and the community we serve. We have identified three pillars to achieve our workplace culture: Accountable, Connected, Excellence (ACE).

The Role

The Desktop Technician for the Town of High River is a support position, providing technical assistance and support for incoming queries and issues related to computer systems, software and hardware. The Desktop Technician is responsible as first line support to take and log all information technology calls and requests and assign them as necessary between desktop, network and administrative IT queues within the Web Helpdesk Ticket System.

To be successful you will have A+ Computer Certificate in Computer Technology or 2-3 years related support experience in a diversified corporate computing environment. In addition, proven knowledge and experience with Microsoft Office systems and desktop and network printing solutions is required. The ideal candidate will have a strong self-directed work ethic and time management skills, a valid Class 5 Driver’s License, and will be able to work outside of regular business hours occasionally.

To explore this career opportunity, or to find additional information, please visit our website at www.highriver.ca, click on Careers. This posting will remain open until June 16, 2024.

We thank all applicants; however, only those selected for an interview will be contacted.